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Date: 20.03.2020, Author: Tom Wright & Chris Wright

Message from Tom and Chris on COVID-19

Dear Valued Customer,

As the world reacts to the COVID-19, we just wanted to briefly take this opportunity to advise that at Cutwrights it's business as usual.

Our sales and warehouse teams are still fully operational. Our phone lines will remain open and administration will continue unaffected. Please be advised that we are on the phone for any questions or technical advice that you may have, and we can also still send out samples.

Showroom

Our showroom does remain open within our normal working hours; however it is by appointment only with a maximum of 2 visitors at any 1 time.

Deliveries

Our scheduled deliveries will continue as normal. We have advised our drivers to be as helpful as they can whilst making every effort to maintain social distancing. If you are self-isolating, we would appreciate your honesty and we can either reschedule your order or make arrangements to leave it outside your door.

Collections

We are still accepting customer collections. If you are collecting an order, when you arrive, we ask you politely to remain in your vehicle and call us on 020 8755 4829 quoting the job number that you wish to collect. One of our warehouse staff will bring your order out to you as normal.

Payments

We are currently only accepting online payments or bank transfers

Thank you for your cooperation, understanding and patience during these uncertain times.

Tom and Chris